ABOUT US

Compassionate Care,
Professional Service

A new medical transportation service built on integrity, professionalism, and an unwavering commitment to the Waterloo community.

OUR STORY

Built on a Foundation of Care

Amazing Grace Transportation LLC was founded with a simple but powerful mission: to provide the people of Waterloo, Iowa with medical transportation that treats every passenger with dignity, respect, and genuine care.

We recognized that getting to medical appointments shouldn't be stressful, uncertain, or uncomfortable. Too many individuals in our community faced challenges accessing reliable, compassionate transportation to their healthcare providers.

That's why we built Amazing Grace Transportation LLC—to bridge that gap with professional service, modern vehicles, and drivers who truly care about the people they serve.

2024
Founded
500+
Rides
100%
Safety Record
Amazing Grace Transportation
Waterloo, Iowa
Proudly Local
OUR FOUNDATION

What Drives Us Forward

🎯

Our Mission

To provide reliable, compassionate medical transportation that empowers our community to access the healthcare they deserve—with dignity, confidence, and zero stress.

👁️

Our Vision

To become the most trusted medical transportation provider in Iowa, known for treating every passenger like family and setting the standard for care-first service.

💎

Our Values

Integrity, compassion, professionalism, and community. We commit to punctuality, cleanliness, safety, and heartfelt care on every ride—no exceptions.

THE AMAZING GRACE DIFFERENCE

What Sets Us Apart

Six core commitments that define our service

Professional, Courteous Drivers

Every driver is extensively trained, background-checked, and committed to treating you with respect and kindness.

Immaculate, Comfortable Vehicles

Our fleet is meticulously maintained, wheelchair-accessible, and designed for maximum comfort and safety.

Thoughtful Route Planning

We plan every trip with care, monitoring traffic and weather to ensure smooth, stress-free journeys.

Door-to-Door Assistance

We assist from your front door to the medical facility entrance and back—no step is too small.

Clear Communication

Real-time updates for families and caregivers. You always know when we arrive and when your loved one is safe.

Community-Focused

Locally owned and deeply invested in Waterloo. We treat every passenger like our own family members.

Serving All of Iowa

Proudly providing medical transportation throughout Waterloo, Cedar Falls, Cedar Rapids, and beyond

WaterlooCedar FallsCedar RapidsEvansdaleHudsonLa Porte CityJesupRaymondDunkertonGilbertvilleWaverlyIndependenceBlack Hawk CountyAll of Iowa

Long-distance transport available to neighboring states including Illinois, Wisconsin, Minnesota, Missouri, Nebraska, and South Dakota